Terms and Conditions
COLLECTION
Event Hire CHB is located at The Wool shed, 397 Plantation Road, Ongaonga, Central Hawkes Bay
Standard hire period is 4 days.
We will do our absolute best to make sure we have packed your hire according to your list occasionally, mistakes can be made so we do ask that when you collect and/or unpack your hire order that you check it is exactly what you were after.
PAYMENT TERMS
A 20% deposit is required to confirm the acceptance of the quote and secure items for the date required. Changes can be made to your list between date of this deposit payment and your event. This deposit is non-refundable.
Items booked at short notices will be invoiced for the full amount must be paid for before collection via Bank Transfer.
All our prices are available on our website, for any further details please email info@eventhirechb.co.nz
Once Hire items have left Event Hire CHB no refunds will be given if you choose not to use your items.
DAMAGES
Any repairs or replacements will be required to be paid for. This will be invoiced to you once your order has been returned at the end of your hire.
CARE AND CLEANING
Once you have accepted your items, they are your responsibly. This includes damage, breakages & loss. Any items that are left unattended remain your responsibility.
When using hire items outside please make sure they are protected from the weather.
Please return your hire items in the condition that you picked them up, they need to be cleaned and repacked into their original crates, boxes or bags.
If you have hired items used for eating and drinking, we ask that you rinsed them before packing and returning. We sterilise all food related items when returned but this does not cope well with food and greese, any cost of cleaning required before we can put them into the steriliser will be on-charged as part of our hire settlement payment.
Any further cleaning requirements for any items including Tables, Chairs, Spits, Roasters, BBQs will be on-charged as part of our hire settlement payment.
All equipment must be returned, cleaned and washed with the exception of linen. All linen will be sent off for dry cleaning.
Wine glasses must be stood on their BASE in the provided crates to prevent breakages.
RESPONSIBILITY
Event Hire CHB takes no responsibility for any injury to any party through breakage of items or other accidents during the hire period. The customer is responsible for all Hire Items from the time they are collected until they are returned.
BUILDING CONSENT
For Marquees over 100 meters square building consent is required from your local Council.
If you require Consent this will be applied for on your behalf. There is a cost applied to this depending on the council the building consent is obtained from.
FENZ
For Event with more than 100 people attending FENZ will need to be contacted to obtain an Emergency Plan. Event Hire CHB can apply for this on your behalf.
