Terms and Conditions


Event Hire CHB is located at The Wool shed, 397 Plantation Road, Ongaonga, Central Hawkes Bay

Standard hire period is 4 days. 

We will do our absolute best to make sure we have packed your hire according to your list occasionally, mistakes can be made so we do ask that when you collect and/or unpack your hire order that you check it is exactly what you were after.


20% deposit is required to confirm the acceptance of the quote and secure items for the date required. Changes can be made to your list between date of this deposit payment and your event.  This deposit is non-refundable.

Items booked at short notices will be invoiced for the full amount must be paid for before collection via Bank Transfer or via eftpos upon collection.


All bookings as of 1st January 2024 will be required to pay a bond of $100, which will be included in your invoice. This will be refunded when all hire items have been safely returned, checked, and cleaned. This can take up to 5 working days after return.

All our prices are available on our website, for any further details please email

Once Hire items have left Event Hire CHB no refunds will be given if you choose not to use your items.


Any repairs or replacements will be deducted from your bond plus an admin fee before refunding; please note that if your bond is exceeded we will have to invoice you and will deduct the bond paid from the total amount owing.


Once you have accepted your item, it is your responsibly. This includes damage, breakages & loss. Any items that are left unattended remain your responsibility. Any damages will be paid from the Bond, if damage/loss is greater than the bond, the hirer will be required to pay the balance.

Please return your hire items in the condition that you picked them up, they need to be cleaned and repacked into their original crates, boxes or bags.

If you have hired items used for eating and drinking, we ask that you clean them before packing and returning them. We sterilise all food related items when returned, any cost of cleaning required before we can put them into the steriliser will be on-charged as part of our hire settlement payment.

Any further cleaning requirements for any items including Tables, Chairs, Spits, Roasters, BBQs will be on-charged as part of our hire settlement payment. 

All equipment must be returned, cleaned and washed.

Wine glasses must be stood on their BASE in the provided crates to prevent breakages.

When using hire items outside please make sure they are protected from the weather.


Event Hire CHB takes no responsibility for any injury to any party through breakage of items or other accidents during the hire period. The customer is responsible for all Hire Items from the time they are collected until they are returned.


For Marquees over 100 meters square building consent is required from your local Council.  Please make sure you have checked this out, you will usually find what you need on your local Council website. Links can be found on our website.

If you require Consent we are happy to help you complete what is needed.  Each Council is different, and their permit application processes also change so we will work with you to make sure you have what you need from us to complete any permitting process required.


For Event with more than 100 people attending FENZ will need to be contacted to obtain an Emergency Plan. Event Hire CHB can apply for this on your behalf.


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